To submit a support ticket to our team, please visit http://www.invictel.co.uk/ticket/ and our team will be happy to help. Average ticket response time is 1 hour, although our team do ask for 24 hours to reply to tickets during busy periods.


The ticket system is not a replacement for telephone or email support – if your query is urgent then please do contact us on our 24 hour telephone line.


We introduced the ticket system as a quick and easy way for you to keep in touch with us about non-urgent issues, such as billing or sales questions.