Service Status

If we are experiencing any technical issues on our network we will post updates here. If you aren’t able to access this page at the time of the outage, do call us and we’ll be happy to update you.




  • Planned Maintenance: Blade Upgrades January 30, 2012
    Wednesday 8th Febuary 2012, 00:00hrs – 06:00hrs We will be replacing blades in the following routers:- interxion.core.enta.net telehouse-east.core.enta.net telehouse-east2.core.enta.net telehouse-north0.core.enta.net There will be several short (up to approximately 20 minute) outages during this time affecting all customers directly connected to the above routers. Some routing instability is also expected as traffic is routed over alternative [...]
  • Planned Maintenance: PWAN Infrastructure January 9, 2012
    Tuesday 24th January 2012, 00:00hrs – 06:00hrs During this maintenance window, additional PWAN infrastructure is being added into our Global Switch POP in London. We are also taking the opportunity to upgrade the IOS on core PWAN routers. There may be several short (up to approximately 15 minutes) outages during this time affecting all PWAN [...]
  • Stoke POP power January 6, 2012
    There has been a power failure at our POP in Stoke. The UPS batteries are now exhausted and we have lost contact with the router. We do not have an ETR at the moment.
  • Network Freeze December 19, 2011
    As previously advised to partners, we have today entered our Network Freeze period in order to protect the quality of your services over the Christmas period. This means that until 03rd January 2012 no installations or other non-essential activity will be conducted. Please note however that there still may be the need for emergency activity, [...]
  • BT MBORC December 9, 2011
    BT have declared MBORC (Matters beyond our reasonable control) in Scotland, Northern Ireland and Cumbria. The text of the notification is below: “MBORC declaration: This MBORC declaration for Scotland, Northern Ireland and Cumbria is issued as a special alert to all BT Wholesale Customers/Communications Providers. Following the recent severe weather in Scotland, Northern Ireland and [...]

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